Marketers, Meet the Feds' Very Own Yelp

BATAVIA, Ohio (AdAge.com) -- Many a service business has faced the challenge of dealing with consumer reviews -- the good, the bad and the ugly. Now, a federal agency that's charged with protecting consumer safety will start making product complaints public.

Source: http://feedproxy.google.com/~r/adage/homepage/~3/cmkXEwGsVh4/article.php

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